Code 3 Store Program

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The Code 3 Store Program is specifically geared for government agencies seeking to procure all of their office supply needs in one simple desktop delivery system, while also assuring that all purchases are compliant with the provisions under the JWOD Act, a mandatory source program. Through this program, government users receive high quality JWOD products that either meet or exceed the quality standards of their commercial equivalents.

Code3 Store Program offers government users a secure and password protected environment for office supply procurement. The Code3 Store Program web site utilizes Secure Sockets Layer (SSL) technology to ensure that all user communications are encrypted for safe transmission over the Internet.

Code3 Store provides each user with an Account Manager that is also secure and password protected. It tracks each user’s order history and the status of every order in real time. Orders that are placed on a routine basis can be recalled for immediate ordering or edited to the user's needs quickly for next-day delivery. Most orders placed before 2PM EST will be delivered to the user's desktop or designated dock the next day. Special order or out-of-stock items will generally ship within 2 additional business days. Returns are simple and completely automated with the provision of the online Return Goods Authorization Form.

Each user site has secure and password protected access to real time Reports. The data will provide order status and history for all site users of the Code3 Store Program. This includes detailed information regarding JWOD purchases to assure your mandatory source goals. Credits for Returns and Shipping Dates are also reported. Each user site can also request that their reports be customized to suit their specific needs. A download link of the data by date range is another feature that can be implemented for each agency store front.

Users of the Code3 Store Program are also fully supported by a very responsive and highly efficient Customer Service Department that is focused to provide you with outstanding service. Your requests for online support will be handled on the day of your request and personally by one of our support staff team. General concerns and customer feedback will be responded to within 24 hours and resolved as expediently as possible to your satisfaction.

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